Shield VPN Terms of Service & Privacy

These terms and conditions of service ("Terms of Service") govern your use of the Website, operated by DEFENDEMUS, and provided to the Subscriber (the "Subscriber" or "You"). Please read these Terms of Use carefully before using the Website. Using the Website or otherwise interacting with or accessing any of DEFENDEMUS's services constitutes Your acceptance and agreement to be bound by DEFENDEMUS's Terms of Service. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, YOU MAY NOT USE THE WEBSITE OR APPLICATIONS AND YOU SHOULD EXIT THE WEBSITE AND APPLICATIONS IMMEDIATELY

DEFENDEMUS reserves the right, at any time and from time to time, to amend or to modify these Terms of Service without prior notice to You. Amendments and modifications shall take effect immediately when posted on the Website. By continuing to access or use the Website after any such amendments or modifications, You agree to be bound by such amended or modified Terms of Service. For this reason, we encourage You to review the Terms of Service whenever you use the Website. If you do not agree to any change to the T&C, then you must immediately stop using the Site.

1. Eligibility & Acceptance

1.1 The Website is not targeted towards, nor intended for use by, anyone under the age of 18. By using the Website, You represent and warrant that You are 18 years of age or older. If You are not at least 18 years of age, do not use or access the Website. You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of the United States or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify DEFENDEMUS of any unauthorized use of your account or any other breach of security. DEFENDEMUS will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.

1.2 By registering for an account with your email address, you are agreeing to these Terms of Service, as well as DEFENDEMUS's Privacy Policy and Acceptable Use Policy. Your submission of personal information through the Website is governed by our Privacy Policy, which can be reached by clicking on the "Privacy Policy" link. These Terms of Service fully incorporates by reference the terms and conditions of the Privacy Policy.

2. Acceptable Use Policy

Lawful use of the Network

2.1 In using DEFENDEMUS's Network (the "Network"), Subscribers must comply with, and refrain from violations of, all applicable provisions of law, including the United States Code including but not limited to those statutes forbidding: (a) distribution of child pornography, (b) forgery, identity theft, misdirection or interference with electronic communications, (c) invasion of privacy, (d) violations of the CANSPAM Act, (e) collection of excessive user data from children, or other improper data collection activities, (f) securities violations, wire fraud, money laundering, or terrorist activities, or (f) false advertising, propagating or profiting from frauds and unfair schemes. Subscribers will also comply with the affirmative requirements of law governing Network use, including but not limited to: (a) disclosure requirements, including those regarding notification of security breaches, (b) records maintenance for regulated industries, and (c) financial institution safeguards.

Agreed Use of Allotted Network Resources

2.2 Subscribers shall not use any method to circumvent the provisions of the Terms of Service, or to obtain services in excess of those for which they contract with DEFENDEMUS. Subscribers shall use only those IP addresses that are assigned to them by DEFENDEMUS, and shall not use any IP addresses outside of their assigned range. Subscribers shall not use any mechanism to exceed the amount of Network resources assigned to them, or to conceal such activities.

3. Privacy Policy

We are committed to your privacy and do not collect or log details of traffic data or browsing activity from individual users connected to our VPN.

When you register on the Application(s) or Web Site you will be asked to provide certain personal information, including your e-mail address and (optionally) payment information. We will store this information, but will not share it with any third parties except as necessary to provide the features of the Service. For example, we may store your personal information on a third party server or we may use a third party analytics tool to understand how our Service is being used by customers. We will use your contact details to send you notifications about the Service and to respond to customer support requests. You may access and change your personal information by logging in to the Site or Application(s).

In addition, we may collect the following information: times when connected to our service, device identified, choice of server location, technical details of the connection (connection result, protocol, ports, etc), the total amount of data transferred per day, and the purchase history. We store this to be able to deliver the best possible service and network experience to you. We analyze this information generically and keep the data secure.

Our software may send diagnostic data to a third party analytics provider for the purpose of identifying connection errors and possible bugs in our application. The information collected is generic in nature and does not contain personally identifying information.

We use third party cookies and website analytics tools to track sales promotions or advertisements and to understand which pages on the Site or Applications(s) receive visitors.